Careers at
SwimLabs Holland

Job Description

The lifeguard is responsible for ensuring the safety of patrons and students in and around the pool area and preventing and responding to emergencies.

Responsibilities

Maintain constant surveillance of patrons in the pool area; act immediately and appropriately to secure safety of customers in the event of an emergency.
- Provide emergency care and treatment as required until the arrival of emergency medical services.
- Prepare and maintain appropriate incident reports.
- Present professional appearance and attitude at all times, and maintain a high standard of customer service. Perform various duties as directed to maintain a clean and safe facility.
- Make sure the pool area is always properly supervised and attended in accordance to American Red Cross standards.

Qualifications

- Keep and maintain Red Cross Lifeguard certification, Red Cross CPR/AED certification for adult, infant and swimmer.
- Must be able to successfully complete all lifeguard prerequisites to American Red Cross standards.
- Must be able to lift, push and pull up to 75 lbs.

Job Description

Have a passion for teaching and working with kids? Join our awesome swim family! SafeSplash Swim Instructors are responsible for upholding and teaching in accordance to the SafeSplash Swim School teaching certification and curriculum.

Responsibilities

- The main focus of a swim instructor is to teach swimming skills in accordance with  SafeSplash® curriculum in a fun, positive manner.
- Provide continuous, positive corrective feedback to students and customers on their swimming efforts.
- Structure class time appropriately to incorporate repetition, reinforcement, and introduction of required skills.
- Ensure swimmer safety.
- Maintain proper equipment and time organization to ensure timely class start times.
- Provide Deck Supervisor with class information (ribbons, student changes, etc) to keep proper class organization.
- Provide customers with monthly, individualized feedback on swimmers during Splash-N-Tell week.
- Maintain proper SafeSplash® uniform standards outlined in employee handbook.

Qualifications

- Special consideration given to instructors with experience teaching swimmers age 6 months to 10 years and Special Needs.
- Training in the SafeSplash® curriculum will be provided.
- Must be able to lift, push and pull up to 50 pounds in weight.

Job Description

Serves clients and visitors by greeting, welcoming, and directing them appropriately; helps keep appointments running on-time; maintains office operations by receiving and distributing communications; maintaining supplies and equipment; maintains facility appearance and cleanliness.

Responsibilities

• Welcomes visitors and clients by greeting them, in person or on the telephone; answering or referring inquiries.
• Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
• Maintains safe and clean reception area and lobby, including restrooms, by complying with procedures, rules, and regulations.
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments.
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales.
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; verifying receipt; stocking items; delivering supplies to work stations.
• Prepares and tracks donations to non-profit organizations.
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.
• Complies with employment expectations; makes appropriate adjustments when requested by management, including evaluation feedback; upholds standards of all signed contracts.
• Contributes to team effort by accomplishing related results as needed.
• Updates job knowledge by participating in educational opportunities.

Qualifications

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Strong communication skills including telephone, verbal and written communication, and listening
• Experience with computer scheduling software
• Experience using spreadsheets and word processing software such as Microsoft Windows
• Outstanding multi-tasking abilities: able to handle and coordinate multiple schedules; keep swim instructors and customers on time; answer phone lines; etc.
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified